Rich Zen (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, engage our services, or interact with us in any manner.

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By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal and non-personal information in a variety of ways, including but not limited to:

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a. Personal Information

Information that can be used to identify you, such as:

• Full name

• Email address

• Phone number

• Billing and payment information

• Event details and preferences

• Company name (if applicable)

• Communication history with us

b. Non-Personal Information

Information that does not directly identify you, including:

• IP address

• Browser type

• Device information

• Operating system

• Website usage data and analytics

2. How We Collect Information

We collect information when you:

• Visit or browse our website

• Submit inquiries or contact forms

• Book or inquire about services

• Communicate with us via email, phone, or social media

• Enter into a contract or agreement with us

We may also collect information automatically through cookies and similar technologies.

3. Use of Your Information

We use the information we collect for purposes including:

• Providing and managing our services

• Responding to inquiries and communications

• Processing payments and invoices

• Customizing and improving client experiences

• Managing events and fulfilling contractual obligations

• Sending service-related updates or important notices

• Improving website functionality and performance

• Complying with legal and regulatory requirements

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance user experience and analyze website performance. Cookies help us understand how visitors use our site and allow us to improve functionality.

You may choose to disable cookies through your browser settings; however, doing so may limit certain website features.

5. Sharing and Disclosure of Information

We may share your information only when necessary, including with:

• Trusted vendors and service providers assisting in event execution (e.g., payment processors, technical partners)

• Legal or regulatory authorities when required by law

• Professional advisors (e.g., legal, accounting, or insurance services)

All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no system is completely secure, we take appropriate steps to safeguard your data.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to or restrict certain data processing activities

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. International Data Transfers

If you access our services from outside our primary operating region, your information may be transferred to and processed in jurisdictions with different data protection laws. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Rich Zen
Email: info@richizen.com